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See how it's done
Learn how simple it is to refresh your filter by watching these quick videos.
Quick tips
Before you get started, here are a few helpful tips:
How to refresh the
Purifying Shower Filter
- Detach or Leave It Attached
You can separate the filter from your shower head or leave it in place — your choice. - Twist to Open
Gently twist the two halves of the filter to separate them. - Remove the Old Filter
Pull out the white filter element. Align the replacement the same way, with the holes facing the bottom. - Check the Seals
Ensure the clear/white seals are seated properly in their grooves. - Reassemble
Screw the two halves back together. If the shower head was removed, reattach it by holding both the filter and shower head securely as you tighten. - Check for Leaks
If you notice leaks, double-check the seals and gently tighten the filter. - Use Plumbers Tape (If Needed)
If leaks persist between the filter and water outlet, apply plumbers tape to the threads for a secure fit.
How to refresh the
Hand-held Shower Filter
- Leave It Attached or Remove It
You can leave the filter attached to the water outlet or detach it — whichever is easier for you. - Twist to Separate the Handle Filter
Hold the head and handle with both hands and gently twist counterclockwise to open. - Swap the Old Filter
Remove the old filter and replace it with the new one. Ensure it’s seated the same way it was, applying gentle pressure. - Reassemble the Head
Reverse your steps to reattach the handle filter. - Remove the Head Filter's Outer Ring
Grip the outer ring and twist it counterclockwise to open. - Keep the Components in Order
Ensure the stainless steel plate and white seal remain in the outer silver ring for proper reassembly. - Replace the Head Filter and Pad
Remove the old filter and pad, then insert the new pad and filter. Ensure the feet of the plastic filter go in first. - Reassemble the Filter Head
Insert the filter and pad into the head, and reverse the steps to put everything back together. - Align the Logo
Place the outer assembly onto the filter head, align the logo, and use gentle pressure with your thumb to secure it while tightening the outer silver ring. - Final Check
Ensure everything is properly tightened and test for leaks. If there are any, gently adjust the connections.
How to refresh the
Tap Water Filter
- Choose to Leave It Attached or Remove It
You can leave the Tap Filter on your tap or detach it—it’s up to you. - Twist to Open the Filter
Hold the filter body and the outer silver ring, then gently twist counterclockwise to unscrew the silver ring. - Keep Components in Place
Leave the stainless steel plate and clear rubber seal inside the outer silver ring. - Remove the Old Filter
Take out the old filter by removing the silver ring and plate assembly. - Insert the New Filter
Place the new filter into the silver ring assembly, ensuring everything is seated properly. Then screw the assembly back onto the filter body. - Final Tighten and Leak Check
Test for leaks and, if necessary, gently tighten the silver ring assembly to secure the fit.
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